4 Ways to Keep Your Remote RCM Staff Engaged

Many RCM staff are staying remote, but they are still an integral part of the team. Learn how to keep ALL staff engaged and moving towards revenue cycle goals. So, you have a remote or hybrid RCM workforce, which is great – but how do you keep everyone in the loop and driving towards the […]

Stop Pulling RCM Data from Multiple Sources

In spite of modern EHR technology, silos are still common, containing valuable information that is inaccessible to the rest of the healthcare organization. Learn how these silos can affect RCM activities and how to overcome them. What is Siloed Data? Simply put, it is data that doesn’t play well with others. It isn’t accessible across […]

Rev Cycle Efficiency – Why Staff Productivity Matters

Measuring staff productivity used to be as simple as the number of claims filed, or the number of lines of data entered. Not so anymore – the revenue cycle is more complex than ever, requiring innovative measures and tools to measure efficiency. The pandemic led many organizations to transition as many staff as possible to […]

You Can’t Manage What You Don’t Monitor

Top five metrics for hospitals to monitor to improve cash flow. The Healthcare Financial Management Association recommends 29 strategic-level metrics for long-term trending and general oversight. These are known as MAP Keys or KPIs, and they are lumped into three categories – accuracy, productivity, and reconciliation. The usefulness of these metrics will differ for each […]

Five Tips to Retain IT Talent – Today!

Are you one of the many healthcare organizations floundering to find and keep talented EHR specialists? All Is not lost – there are some important actions you can take now for big benefits later.  Spending millions (or billions) of dollars on an integrated EHR system implementation? You may have tons of staff buzzing around during […]

The Power of Big Data: Preventing Insurance Denials

Since the advent of digital healthcare, huge amounts of data have been created and stored. The question is, how do we use it? Big Data, Big Value Big data in healthcare is a valuable asset with a wide range of possibilities. Healthcare churns out each second is astronomical. Before COVID-19 came on the scene, a […]

Realizing the Benefits of Offshore Collections

As tough economic conditions continue to affect Americans, more consumers and employers are choosing health plans with higher deductibles and higher co-pays to avoid paying higher premiums. Under the Affordable Care Act (ACA), out-of-pocket maximums are established for plans sold on the marketplace for the upcoming 2023 plan year is $9,100 for an individual and […]

Value-Based Care is a Revenue Cycle Cheat Code

Value-based care is being hailed as the solution to the US healthcare system’s myriad problems. Value-based care focuses on proactive, preventative health measures to keep patients from getting sick in the first place. By preventing disease and identifying and treating chronic conditions in their earliest stages, the healthcare system is more effective and less expensive […]

7 Tips for Retaining Epic EHR Support Staff

An EPIC go-live event is a daunting task – requiring a large team of trained talent that are willing to put in the hours to make it happen. Organizations are finding that after the initial launch, retaining that team for the long haul is proving difficult. Understand the Trends Both the nature of work and […]

Remote RCM Work: Breaking Down Barriers

  In our previous blog, we detailed why remote RCM positions make sense, both financially and for practical reasons. Now learn how to remove the invisible barriers to make it happen for your company. Changing Work Climate Two major developments in the industry have permanently changed the way revenue cycle management (RCM) departments function. Technology […]