Top Questions to Ask Before Outsourcing Accounts Receivable
Outsourcing accounts receivable can be a strategic decision for hospitals that want to
Quality Audit
& Productivity
The Quality Audit and Productivity module provides the ability to audit your staff and see overall staff productivity and performance in one location.
STAFF AVAILABLE
1
Impact & Optimization
Optimize Your Performance Management Program with standardized audits, transparent metrics, coaching tools, and targeted intelligence.
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Increase in
management
capacity
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Increase in
speed
to
resolution
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%
Increase in
resolution
success
Integrations
Data integration with EHR platforms and timekeeping systems
Custom Configurations
Configurable for department-specific goals, KPIs, benchmarking, and custom reporting
Dashboard
Dashboard suite including team member and department scorecards, trend analysis, and drill-through capabilities
Detailed Audits
Pushes accounts for staff audits based on targeted account criteria (i.e. high dollar, aged, no touch, etc.)
Explore this solution if you
Need more transparency into your staff's work
Monitor multiple systems to see how your staff is doing
Want to identify areas of improvement for staff coaching
Benefits
- Normalizes productivity data based on number of hours worked by staff
- Improves staff adherence to operational processes, and identifies training opportunities
- Reduces manager time spent manually pulling productivity reports
- Includes all staff actions in productivity data, including work completed outside of your EHR
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